Our Commitment
We believe in fair and transparent business practices. If you're not satisfied with our services, we offer a straightforward 30-day refund policy designed to protect your interests.
30-Day Refund Policy
You may request a refund within 30 days of your initial consultation or service purchase. We want you to feel confident in your decision to work with us, and we understand that circumstances can change.
Eligibility for Refunds
Refunds may be issued under the following circumstances:
- •Service Not Rendered: If a scheduled consultation did not take place due to circumstances on our end, you will receive a full refund.
- •Dissatisfaction with Initial Consultation: If you are unsatisfied with your initial consultation experience, you may request a refund within 7 days of the session.
- •Prepaid Services Not Used: If you have prepaid for services that have not yet been rendered, you may request a refund for the unused portion.
Non-Refundable Services
The following services are generally non-refundable:
- •Consultations that have been completed in full
- •Document review services where work has been delivered
- •Custom legal strategy plans that have been prepared and delivered
- •Ongoing advisory relationships after the first billing cycle
How to Request a Refund
To request a refund, please follow these steps:
- 1Contact us via email at contact@essaryservices.com with the subject line "Refund Request"
- 2Include your name, the date of service, and the reason for your refund request
- 3Our team will review your request within 3-5 business days
- 4If approved, refunds will be processed to your original payment method within 7-10 business days
Partial Refunds
In some cases, we may offer partial refunds. This typically applies to service packages where some, but not all, services have been rendered. The refund amount will be calculated based on the services that remain unused.
Disputes
If you disagree with a refund decision, you may request a review by contacting us directly. We are committed to resolving disputes fairly and will work with you to find an acceptable resolution.
Questions?
If you have any questions about our refund policy, please don't hesitate to reach out:
ESSARY SERVICES LLC
6238 Merriam Dr, Shawnee, KS 66203
Email: contact@essaryservices.com
Phone: +1 (913) 555-0198